"Safety is a priority across our network, which is why we've rolled out technology like innovative camera systems that have helped lead to an overall reduction in accident rates of nearly 50%," Nantel said in an emailed statement. The rate of serious injuries for drivers jumped 47% in the past year, according to the most recent report.Īmazon spokesperson Kelly Nantel said the report used a small sample of workers and drivers to "intentionally misrepresent the facts." The same group released a report in April that found injuries at Amazon warehouses increased about 20% from 2020 to 2021. Injuries for workers in Amazon's delivery system-including delivery drivers as well as employees at delivery stations and sortation centers-jumped by 38% in the past year, according to the organizing center, which has pushed Amazon to changes workplace policies previously. "Amazon has refused, however, to address the core issue that fuels injuries in its delivery system: abusive delivery production demands." "Amazon claims to have taken several steps to promote safety," it continued. "Amazon's delivery quotas and production pressure are contributing to an escalating injury crisis among workers in every segment of Amazon's delivery system," the Strategic Organizing Center's report read. The same report, released Tuesday by a coalition of labor unions, found 1 in 7 was injured so severely they had to either change their job or take time off following an injury.
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